Skip O’Neill – Email Marketing Guide

Email Delivery

October 23, 2009 · 4 Comments

When looking for an ESP, delivery of your emails should be your #1 criteria.  If is not, then you are probably missing out on revenues.  Take a look at this scenario, XYZ company is using a low-end ESP and is getting an “inbox” delivery rate of 80% . Their average conversion rate is 3%. They have 500,000 names on their in-house email list. With a delivery rate of 80%, only 400,000 subscribers get the emails. That means 100,000 people do not get promotional emails from XYZ. At a conversion rate of 3%, that’s 3,000 people not having the chance to make the purchase. If an average sale is $60, that’s $180,000 in revenue XYZ misses out on due to poor email deliverability due to the wrong ESP.  Consider your ESP wisely.

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